Blog - How to enter unlock code for Samsung

How to Enter Unlock Codes on all Samsung Models

Different phones have different Unlock Code Input Instructions, Try the following Instructions in Order:

Method #1 Insert a Non accepted SIM card in your phone and power on. Once finished loading your phone will ask you to enter a code, enter the Unlock Code

* (90% of Models will use this method)

Note: Non Accepted Simcard is any SIM card not from the original provider

OR

Method #2 Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit unlock code)

OR

Method #3 Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit unlock code)

OR

Method #4 Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.

If Phone says, "Code Accepted" or "Network Unlock Successful" or "Not Yet Personalized" your phone is fully Unlocked

How to Enter Defreeze Code for "Phone Freeze" Samsung Devices (only if your Samsung is Hard locked)

1.Input a non-accepted simcard into the phone.
2.Proceed to the dial screen.
3.Enter the defreeze code (Freeze code) and press enter, or okay.
4.The screen should now ask for the unlock code (Network Code).  Enter the 8 digit unlock code and hit enter.

OR

1. Turn phone on with an unaccepted simcard
2. Screen will display “Phone is freeze / SOS”
3. Type the unfreeze code (Nothing will show on screen)
4. Hit the “Enter Button”
5. Phone will ask for the Network lock code
6. Enter it as you have received it
7. Phone will be unfreeze and unlocked

How do I know my Phone's Network is Fully Unlocked?

Go to the dial screen on your phone, and press *#7465625#
 
A menu will be displayed that will resemble the following...
1. [ ] Network lock
2. [ ] Subset lock
3. [ ] SP lock
If everything if OFF, then your phone is fully unlocked.

 
Trouble Shooting

"Phone Freeze" Message What do I do?

Phone freeze is a result of the incorrect code being inputted incorrectly too many times, which means your Samsung device is Hardlocked.  You will require a Defreeze code and a Network Code to Unlock your phone.
* If you received multiple codes from us in the format below, use the Phone freeze instructions above.

Example:

NETWORK=xxxxxxxx; PROVIDER=xxxxxxxx; SUBPROVIDER=xxxxxxxx; DEFREEZE=xxxxxxxx

* If you received a Single code from us, you only have the network code.  If you are receiving the "phone freeze" message, you will require a Defreeze code from one of the manufacturer methods.  You can contact us directly regarding this.

"Code Error" or "Sim Network Unlock Unsuccessful" What do I do?

* Please check your IMEI number by pressing *#06#, this is the most common reason the code doesn't work.  If the first 15 digits which appear is different from the 15 digit IMEI number provided above, please reply directly to this E-mail.
Otherwise try the following below:

Solution #1

(Samsung Galaxy S2, S3, Note , Note 2)

Follow these step carefully, as long as you have the correct code it will work 100% (Your phone must be updated to the latest firmware!)
1. Please trouble shoot as usual with the customer, the code must be correct and the phone MUST prompt for the code.
2. If nothing we can proceed to use the "release method" on the phone(s):
a. Go to the Dial pad and dial *#197328640#
b. Please click on number [1] UMTS > [1] Debugging screen > [8] Phone Control > [6] NETWORK LOCK
c. You will see 3 options
d. Please click on number [1] Perso Sha256 INFO, the screen will change slightly
e. Please hit the MENU button then when the menu pops up please carefully hit BACK to return to the previous screen
f. Please click on number [2] Perso Sha256 ON, the screen will change again to a one line message
g. Restart the phone on the screen by holding the power button and click RESTART
h. When the phone prompts for the unlock code simply enter the unlock code
i. Your phone is now permanently unlocked!
 
(Samsung Galaxy S4 Only)

Follow these step carefully, as long as you have the correct code it will work 100% (Your phone must be updated to the latest firmware!)
1. Make sure that the phone PROMPTS for the code with a NON accepted sim card and that your IMEI is correct by dialing *#06#
a. Go to the Dial pad and dial *#0011#
b. Please click your MENU button (Bottom LEFT button) and click BACK on the menu that appears, Nothing will happen do not worry please move to the next step
c. Please click your MENU button AGAIN and this time click KEY INPUT
d. When the Key input box appears please input the number "1" and hit OK
e. You will see a number 1 for a while, please wait until it changes into the SERVICE MENU
f. Please click [1] UMTS > [1] DEBUGGING SCREEN > [6] Phone Control > [6] Network LOCK
g. You will see 3 OPTIONS within Network LOCK
h. Please click on number [1] Perso Sha256 INFO, the screen will change slightly
i. Please hit the MENU button then when the menu pops up please carefully hit BACK to return to the previous screen
j. Next Please click on number [2] Perso Sha256 ON, the screen will change again to a one line message
k. Restart the phone on the screen by holding the power button and click RESTART
l. When the phone prompts for the unlock code simply enter the unlock code provided to you
m. Your phone is now permanently unlocked!
*If this is not working, go to Solution #2
 
 
Solution #2

Follow these step carefully, as long as you have the correct code it will work 100%

1. Power off and on your phone with different network sim card. "SIM network unlock PIN" or "Enter Network Lock Control Key" screen will appear.
2. Type your Unfreeze code (MCK code) and hit Unlock button. You will get "unsuccessful message" again but don't worry.
3. Now type the Unlock code (Network or NCK code) and hit Unlock button.


*If phone say "Network Lock Succesful" it worked, but if not, proceed to step 4.

4. If you get "unsuccessful" again then hit Dismiss button and type *2767*3855# on phone keypad.   (CAUTION! This will reformat all your data!)
5. After phone restarts, type the Unfreeze code (MCK code) when prompted to enter "SIM network unlock PIN" or "Enter Network Lock Control Key" screen and hit unlock button.

It will say "unsuccessful" again, don't worry!

6. Type the Unlock code (Network or NCK code) and hit Unlock button.
7. Your phone should now give you the message "Network Lock Successful"

Now your phone is successfully unlocked!

 



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