Blog - How to unlock Blackberry 10 Z10 Q10 AT&T T-MOBILE

 How to unlock Blackberry 10 Z10 Q10 Instructions

How to Enter the Unlock Code into my Blackberry?

1. Insert a non accepted simcard and power phone on.
2. Go to Settings > Security and Privacy > Simcard
3. Press "Unlock Network"
4. Enter the 8 or 16 digit code (If 16 digit code is giving error, use the first 8 digits of the 16 digit code)

Phones is now Unlocked!

 * With the provided Unlock codes, if you are receivng "Code Error", DO NOT WORRY! proceed to the end of the page to the "Trouble Shooting" section on how to proceed.

 * DO NOT use all of the attempts to enter the Unlock code otherwise your phone will be Hardlocked (MEP 0), Contact us First if you have less than 5 tries left to enter the Unlock Code.

 * Video proof will be required if code does not work, it's a good idea to film it so we can help trouble shoot what the problem is. We may also offer you a discount off your original purchase amount if you can provide us with a video of successfully unlocking your device.

There are Multiple Unlock Codes Above, which One is it?
The code is always 8 or 16 digits. If there are two sets, try them in order

If 16 digit code is giving error, use the first 8 digits of the 16 digit code

Caution! if you have less than 5 attempts left contact us first!

If you only received 1 Unlock Code, Don't worry about this part, use the code provided above. Or if the Unlock Codes above contain the words "Preferred" OR "Other Codes" try using those codes first.

Trouble Shooting

"Code Error" What do I do?


If you received a 16 digit code, use the first 8 digits of the 16 digit code.

Caution! if you have less than 5 attempts left contact us first!

My Phone displays "MEP 0" What is this?

This means your phone is hardlocked and has no more attempts to Unlock your device. At this point there are no alternatives to unlock this device.
I can make Calls and Text but I'm not getting Internet Service.

In this case you will need to adjust what's called the APN settings. The APN settings vary depending on the service provider you are trying to use. Please contact your service provider and they can assist you setting this up. There is no separate unlock for data or internet. If you can call or text, your phone's network is fully unlocked. Also keep in mind, if your phone cannot use BBM, or other Blackberry services, Black devices need a special "Blackberry Dataplan" which you can get from your service provider

My Phone is asking for the "PUK" or "Security Pin" or "Password"

If your phone is asking for one of the above, it is the Simcard personal password or phone security password NOT the Network Lock which we provide for you. You can contact your service provider for this. Once you bypass this, you can use the Network Unlock Code provided by us.

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